What can I expect with my delivery?
Spots are limited and booked on a first come first serve basis. Once your deposit is made and the package selected, someone from our team will reach out within 48 hours to schedule your install. For special requests or dates, please email us at porchsidepumpkins@gmail.com.  
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Not sure what package is best for you?
We invite you to submit pictures of your space. We can make suggestions based on your unique needs and requests! You can email porchsidepumpkins@gmail.com or text (936) 275-8986.
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When do deliveries begin?
Pumpkin delivery dates will be offered from September 15th - October 30th. You do not need to be home at the time of your delivery. Your setup will take place on your front porch unless otherwise noted and arranged prior to install. We do our best to accommodate your preference but cannot guarantee exact dates. Dates are first come first serve within our install weeks.
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Do I need to pay when I order?
We accept credit cards, and ACH payments. Once payment is received, your install date will be booked!  
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Do you have a delivery zone?
Porchside services the Cincinnati, Northern Kentucky, Louisville, and Lexington areas. Delivery is free to these areas. If you are outside of these areas, for special request, please email porchsidepumpkins@gmail.com. ​

What to expect for the End of Season Pick-Up?
Our end of season pickups are limited and booked on first come, first serve basis. When your order is placed, we will reach out to set up your install and pickup date. We offer after halloween and after thanksgiving pick up options. You do not need to be home at the time of your pickup. We do not pick up decaying pumpkins. Only uncarved pumpkins and hay will be removed. We request you dispose of any carved or decaying pumpkins. 
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Special Events or Business? 
We look forward to creating more opportunities through front porch design, event displays as well as business and retail design. If you have a special request, please reach out to us! 
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How should I care for my pumpkins?
We are delivering fresh-from-the-patch pumpkins. With that, our pumpkins will have irregularities in shape, size, and color. We do our best to provide the highest quality but cannot guarantee the life of your pumpkins. We are unable to replace rotting pumpkins. 
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What is your Refund Policy?
All sales are final and we are unable to refund or credit your purchase. If you would like to transfer your package to another person or address, please email us. Transfers must be used within the season and do not roll over to the following year. 

 

Any additional questions or special requests? 

Email us at porchsidepumpkins@gmail.com or text (936) 275-8986